FAQ

Common questions about builds, services, shipping, and policies. If you don’t see what you’re looking for, please contact us.

What shaft and grip is included in your price?▾

We include almost every shaft, ferrule and grip in our pricing. Unlike most places we dont nickel and dime you to death. We believe in a simple all inclusive price regardless of which shaft or grip you choose.

There are a few exceptions to this, for example we charge $10 per for an Iomic, No1 or Jumbomax grip. However we include almost every graphite iron shaft besides the AutoFlex in our iron pricing.

If you have any questions on your specific build please reach out. We also include the ferrule of your choice in our price. Go here to see our ferrule options.

Can you stamp golf clubs?▾

We can pretty much do anything regarding iron and wedge stamping. Basic stamping with paintfill is $20 and that is 7 letters or less on any club purchased off us. For more intricate designs and stamping please message us to discuss a price.

We are currently only offering stamping and paintfill options on clubs that are purchased from us, this is a very time consuming process. If you’d like to talk through ideas or pricing, please reach out.

Can you grind wedges?▾

We are starting to get into wedge grinding. Please email us to discuss.

Do you guys pure your clubs?▾

No we are not huge believers in pureing. We believe it's overkill on a premium golf shaft.

However if you would like it done we can most certainly get it done, its $50 per shaft and will add about a week to the turnaround. Just put that in the notes if you would like to do it.

What are the differences in a tour issue club and a retail club?▾

The Tour Issue difference comes down to the customization of tour issue products. Retail clubs are designed to fit the masses, whereas every single spec on tour issue products are measured and marked.

Can you do other club work such as regripping, reshafting, repair, etc.?▾

Yes, we can do anything. When we first started, we specialized in bringing tour issue products to a wider audience, but today our business model has grown to meet all the needs of our customers. These range from repair work and reshafts to whatever you can think of. If we can't do it, we know someone who can.

The easiest way to get started is to email us with what you’re trying to do.

Where do you get your clubs?▾

Our clubs are purchased through several tour sources. These can be tour vans, tour players, OEM's, caddies, and tour insiders.

If you are looking to get a quote on some tour clubs you have to sell, please email us. We are always looking to buy.

Can you ship international?▾

Yes, we ship everything via FedEx International for a very reasonable price.

Do you have a return policy?▾

Yes! We offer a 30 day satisfaction guarantee on everything we sell. If something doesn’t work for you, we will make it our mission to find something that does.

However please note, this is not a trial program where you buy 2 shafts and return the one that doesnt work. We lose money on all returns... If something is wrong, we will always make it right.

Please note our satisfaction guarantee policy does not apply if a coupon or sale is involved. Due to the nature of the discount, these sales are final. There will be a 10% restocking fee for any return.

Does the club come with a warranty?▾

Yes, every club we sell comes with a full one-year warranty. This covers the club itself as well as the install. OEM's will not warranty the tour clubs. We are the only company in the business to warranty tour clubs.

What brands do you carry?▾

We carry almost every golf brand on the market. If there is a brand you are looking for that you don’t see, let us know. We can get several other brands upon request.

What’s the average turnaround time?▾

We always try to ship everything as fast as possible. On a standard, in stock shaft it’s usually 24-48 hours. On iron sets or repair work we are averaging about 4-8 weeks currently.

Is my handicap too high for tour clubs to benefit me?▾

No, custom fit tour clubs will improve anyone’s game.

How do I combine shipping?▾

The shopping cart will automatically combine shipping.

If at the same time you purchase something from our sister site (Tour Stock Putters), shipping will be free on both orders: tourstockputters.com.

What is playing length?▾

Measuring length

Diagram: playing length is measured with the head installed.

Playing length is the full club length with the head installed on the shaft. This is the length we ask for, not a raw shaft length. If you need help measuring your current club, just email us.

At Peoples Golf we do a cut length not an EOG (End of Grip) length, this means the grip cap will add about .15-.25” to the overall length depending on your grip choice. The way we measure is not to the end of the grip but instead to the white line on the grip cap. We prefer this method, if you prefer EOG instead just let us know.

We also do the standard manufacturers recommendation for tipping unless otherwise noted. As always everything comes custom built to your desired specs.

Do you have discount codes or specials?▾

Most definitely. Make sure you are on our mailing list to be up to date on all current specials and promotions.

Can I stop by your shop and check it out?▾

Due to the busy nature of the shop, we are currently by appointment only.

What are your hours of operation?▾

We work normal business hours 8am - 5pm EST Monday through Friday. Please allow us 24 hours to respond to an email.

Do you accept trade ins?▾

Yes we do. If you have something tour issue thats not listed simply email us for a quote.

Go here to get a price on trade in clubs.

What is the difference between a tour tip and regular?▾

The tour tip looks a little cleaner. More like the newer style Taylormade adapters, they also come in 1*, 1.5* and 2* adjustability increments versus 2* increments like the retail Taylormade Adapters.

To purchase a tour adapter go here.