What are the differences in a tour issue club and a retail club?
The Tour Issue difference comes down to the customization of tour issue products. Retail clubs are designed to fit the masses, whereas every single spec on tour issue products are measured and marked.
Can you do other club work such as regripping, reshafting, repair, etc.?
Yes, we can do anything. When we first started, we specialized in bringing tour issue products to a wider audience, but today our business model has grown to meet all the needs of our customers. These range from repair work and reshafts to whatever you can think of. If we can't do it, we know someone who can.
Where do you get your clubs?
Our clubs are purchased through several tour sources. These can be tour vans, tour players, OEM's, caddies, and tour insiders. If you are looking to get a quote on some tour clubs you have to sell, please email us. We are always looking to buy.
Can you ship International?
Yes, we ship everything via Fedex International for a very reasonable price.
Do you have a return policy?
Yes! We offer a 30 day full satisfaction guarantee on everything we sell. If something doesn’t work for you, we will make it our mission to find something that does. However please note, this is not a trial program where you buy 2 shafts and return the one that doesnt work. We lose money on all returns... If something is wrong, we will always make it right. Please note our satisfaction guarantee policy does not apply if a coupon or sale is involved. Due to the nature of the discount, these sales are final.
Does the club come with a warranty?
Yes, every club we sell comes with a full one-year warranty. This covers the club itself as well as the install. OEM's will not warranty the tour clubs. We are the only company in the business to warranty tour clubs.
What Brands do you carry?
We carry almost every golf brand on the market. If there is a brand you are looking for that you don’t see, let us know. We can get several other brands upon request.
What’s the average turnaround time?
We always try to ship everything as fast as possible. On a standard, in stock shaft it’s usually 24-48 hours. On iron sets or repair work we are averaging about 4 weeks currently.
Is my handicap too high for tour clubs to benefit me?
No, custom fit tour clubs will improve anyone’s game.
How do I combine shipping?
The shopping cart will automatically combine shipping. If at the same time you purchase something from our sister site (Tour Stock Putters), shipping will be free on both orders.
What is playing length?
Playing length is the full club length with the head installed on the shaft. This is the length we ask for. If you need help measuring your current club, just email us.
Do you have discount codes or specials?
Most definitely. Make sure you are on our mailing list to be up to date on all current specials and promotions.
Can I stop by your shop and check it out?
Due to the busy nature of the shop, we are currently E-Commerce only.
What are your hours of operation?
We work normal business hours 8am - 5pm EST Monday through Friday. Please allow us 24 hours to respond to an email. Don't be surprised if you hear from us on a weekend or after hours but please don't expect that as we stay extremely busy and also deserve some time off. We also do not ship on the weekend.